CUSTOMER CARE IN 2020...

Ready for the future? Read on...

Customer dialed the Number of a Pizza Hut to order a Pizza.

Operator: "Thank you for calling Pizza Hut. May I have your..."

Customer: "Hello, can I order.."

Operator : "Can I have your multi purpose card number first, Sir?"

Customer: "It's eh..., hold.......... on,... ...889861356102049998-45-54610"

Operator : "OK... You're... Mr Singh, and you're calling from 17 Jalan Kayu. Your home number is 4094! 2366, your office 76452302 and your mobile is 0142662566.

Customer: "How did you get all my phone numbers?

Operator : "We are connected to the system Sir"

Customer: "May I order your Seafood Pizza..."

Operator : "That's not a good idea Sir"

Customer: "How come?"

Operator : "According to your medical records, you have high blood pressure and even higher cholesterol level Sir"

Customer: "What?... What do you recommend then?"

Operator : "Try our Low Fat Hokkien Mee Pizza. You'll like it"

Customer: "How do you know for sure?"

Operator : "You borrowed a book titled "Popular Hokkien Dishes" from the National Library last week Sir"

Customer: "OK I give up... Give me three family size ones then, how much will that cost?"

Operator : "That should be enough for your family of 10, Sir. The total is $49.9!

Customer: "Can I pay by credit card?"

Operator : "I'm afraid you have to pay us cash, Sir. Your credit card is over the limit and you owe your bank $3,720.55 since October last year. That's not including the late payment charges on your housing loan, Sir."

Customer: "I guess I have to run to the neighborhood ATM and withdraw some cash before your guy arrives"

Operator : "You can't Sir. Based on the records, you've reached your daily limit on machine withdrawal today"

Customer: "Never mind just send the pizzas, I'll have the cash ready. How long is it gonna take anyway?"

Operator : "About 45 minutes Sir, but if you can't wait you can always come and collect it on your motorcycle..."

Customer: " What!"

Operator : "According to the details in system ,you own a motorcycle,...registration number 1123..."

Customer: " ????"

 Operator : "Is there anything else Sir?"

 Customer: "Nothing.! .. By the way... Aren't you giving me that 3 free bottles of cola as advertised?"

Operator : "We normally would Sir, but based on your records you're also diabetic....... " 

Customer: (.....shouts & curses)

Operator:  "Better watch your language Sir. Remember on 15th July 1997 you were convicted of using abusive language on a policeman...?"

Customer Faints...